Things to Know:
DEPOSIT 💵
A non refundable deposit of $50 is due upon booking any event. This deposit will not be refunded for any reason if the event is cancelled. If you need to change your event date, please contact us and we will do our very best to accommodate your changes with no additional charge or loss of deposit.
Location📍
We are extremely flexible. We can offer mascot services just about anywhere. From an apartment to the largest halls. If you have a question about your venue, please reach out in advance of your booking, so we can work together for your best event.
🌧️Weather☀️
We love outdoor events!! They are so much fun and a great way to enjoy our beautiful home!
We will not cancel due to weather, but we do need to be mindful of it. Please ensure that you have a backup plan, as if a cancellation is needed due to weather, the deposit will not be refunded.
🥶Temperature🥵
Temperature will not impact our ability to attend an event. However we do need to be mindful of our characters well being. In warmer weather anything over 22 degrees, some shade will need to be provided. The character will need to be able to move into the shade if they begin to get too warm. The costumes add up to 10 degrees to the ambient temperature, so we do not want them to overheat. We love outdoor events and will still have a wonderful time. A sun shade is a great help in these cases. For any event more than 1 hour, characters must have the option for a brief break every hour to hydrate. In this case a non visible area will need to be provided for the character to remove pieces of their costume. A small space such as a washroom is a perfectly acceptable location.
Bouncy Castles🏰
Any bouncy castles on site, will need to be turned off during the characters visit.
Respect 🙂
Characters and Handlers must be treated with respect. Under no circumstance will any type of abuse be tolerated, this includes physical or verbal abuse. In the event of any type of abuse the booking will be terminated immediatly with no refunds or rescheduling.